+3
Under review

Customer Advisory Council

Donna Para 4 weeks ago in Customer Experience updated by Professor of Innovation 3 weeks ago 1

Create a customer advisory panel that areas could use as a sounding board for new programs and ideas.  This would be a rotating group (i.e., annual involvement) and staff could recommend candidates.   If effectively managed, this could be a great vehicle to get ongoing customer input.  

How will OPD benefit from this idea?:
We would get ongoing customer feedback.
Under review

Good afternoon Donna.

Thanks for your thoughts on creating an Advisory Council.  We will pass along your suggestion.

Can't wait to hear your next great idea.