Welcome to the Oswegoland Park District’s Innovation Lab! Your ideas, comments, and feedback are encouraged! All ideas are welcomed, big and small! If your idea is related to pay and/or benefits, it will be addressed to Human Resources.

How to Submit your Idea 

  • Select "+Add a new one"
  • Fill out the form 

Under Review: All ideas will be labeled “under review” until a decision is made. It will be reviewed no later than 90 days after posting. Each idea is rated based on:

  • Feasible – How feasible is this idea to implement?
  • Effective – Will the idea have a clear outcome/impact to show effectiveness?
  • Values – How well does the idea align with our Values of integrity, collaboration, and innovation?
  • Strategic Themes – How does the idea serve our Strategic Themes of Land & Facilities, Fiscal Awareness, Customer Experience, and Employee Engagement?

Decision Time

  • Selected: Congratulations! Your idea is leaving the lab and being put into practice! You will be receiving an ATOM (Adding to Our Mission) award. The Values Team will work with the appropriate departments to identify project leader(s) to implement.
  • Not Selected: Unfortunately, some ideas are not selected. If we do not select an idea, you will receive a notice in the Innovation Lab with an explanation of the team’s decision.
  • Big Ticket: If your idea has merit and may incur additional expenses, it will be tagged as a Big Ticket item. We will collect more information about the scope and scale of information.

If you have any questions, you can contact the Values Team at valueteam@oswegolandpd.org. 


Online Registration

Kelly Summers 1 year ago in Customer Experience updated by Isabella Mahoney 1 year ago 2

In an effort to save time for our customers and trees for the environment I think we should look to offering as many of our programs online as possible. After having worked though putting preschool registration online it would be very easy to offer a majority of our payment planned based activities available for online registration. 

Going along with that Kids Connection and Preschool currently utilize the ePACT program. This website houses all of the heath and emergency information for a specific individual. This could be information that is shared across departments. For example my daughter Ciara has attended kids connection her ePACT includes emergency contacts authorized pick up individuals and any important health information. She is also part of Dance Company if dance was also using the ePACT website they could view this information online. I as a parent would only have to complete the ePACT process once and if all of our departments were utilizing ePACT that information could be viewed as soon as I registered her for an activity or program. 

Parents would not need to fill out this information multiple times and would would not have to keep track of paperwork. 


Employment page in catalog

Jen McFall 1 year ago in Customer Experience updated 9 months ago 4

We should have a page in our catalog dedicated to the open positions in the park district. I ran across Naperville Park District's page and I think we would benefit from something similar.  Naperville page.pdf

Under review

Getting to Know You

Rockie Veverka 2 months ago in Customer Experience updated by Professor of Innovation 3 weeks ago 2

I recently saw a post on the Women in Parks & Rec Facebook page about a "feature Friday" or a getting to know our staff post on facebook for the public. I thought we could do something similar so the public can know who we are and exactly what we do. This would also be a great idea for our staff bites newsletter as well. Sometimes part time staff doesn't know a lot of the admin staff and this can be a good way to feature certain people or departments. 

Under review

Consolidated cancelled class list

Jen McFall 8 months ago in Customer Experience updated by Professor of Innovation 7 months ago 2

During these unsure times we are cancelling more classes than usual. I think we need to come up with a spreadsheet that each supervisor "dumps" their cancelled info into so it can be organized into families. This will allow parents to only receive one call instead of several different ones for each class their children are registered for. The organized information would also be a great tool for CSRs to use when a participant calls back.


Caregiver Inclusivity

Laura Finch 1 year ago in Customer Experience 0

This is from the Pennsylvania Department of Education. I thought it had some clever ideas for encouraging inclusivity in child & caregiver programs/events. Just wanted to share. 

Under review

Customer Advisory Council

Donna Para 1 year ago in Customer Experience updated by Professor of Innovation 1 year ago 1

Create a customer advisory panel that areas could use as a sounding board for new programs and ideas.  This would be a rotating group (i.e., annual involvement) and staff could recommend candidates.   If effectively managed, this could be a great vehicle to get ongoing customer input.  

Not Selected

As We Grow facebook page

marcee.martinez 1 year ago in Customer Experience updated by Professor of Innovation 1 year ago 4

Is there anyway that we could have someone dedicated to keep the As We Grow pre-school facebook page current?  There are so many great things happening in the classrooms that the general public doesn't see.  It's also a great opportunity for families who are shopping around for a school for their kiddos.


Thanks, Marcee. We appreciate your Facebook enthusiasm. With the volume of program areas and program offerings the Park District has, it isn’t feasible to maintain a page for each one.

The Park District’s Facebook page is the best vehicle for sharing information and driving enrollments, and we welcome updates from all program areas across the District.

Under review

Program Offering Time Sync

Ben Nachtwey 1 year ago in Customer Experience updated by Professor of Innovation 1 year ago 3

I noticed when I was trying to register my 4 year old for various sports programs, that they slightly overlapped our preschool times. I.E. my son is at South Point from 9:15-11:30, and the sports program begins at 11:15 at civic center. I know it would take more planning, but if the sports (and other categories) programs were coordinated with our preschool programming in terms of time, kids could then participate in both, leading to more revenue.

Under review

What do you want to know? What do you want to share?

Laura Finch 2 years ago in Customer Experience updated 2 years ago 16

The Community Awareness Team needs your input! We’re compiling a list of Fun Facts/Did You Know Details/A Brag Board/General FAQs. We want to share more of the awesome things we do with you and the community but need your help. We don't know the things we don't know! Help us by throwing in on the following:

  • Is there a burning Park District question that you want to ask?
  • Is there something awesome that we do that you want others to know about?
  • Is there a question every resident asks that we could better answer?

Medallion Hunt Clue Videos

btingley 2 years ago in Customer Experience updated by Tina Heidrich 1 year ago 4

It could be super fun if we record the medallion hunt clues at PrairieFest the year prior. Each clue could be read while the reader participates in a variety of fun PrairieFest events such as watching the dog (etc.) show, riding a carnival ride, getting a lemon shakeup, or petting the puppies!


Lighting for Safety Places

Anita Scheidecker 2 years ago in Customer Experience updated by Professor of Innovation 1 year ago 4

Equip all "safety places" with either a flashlight or a plug in light to be used during a power outage or drill (i.e. tornado).  Will make things a little less scary for our preschool students and program participants.

Big Ticket

Permenant bathrooms at Hudson Crossing Park

Brian Everhart 2 years ago in Customer Experience updated by Professor of Innovation 2 years ago 1

It would be awesome to have permanent bathrooms at one of our busiest, signature parks


What an interesting idea Brian! This is definitely something worth pursuing further, and we need more information. Please fill out the Big Ticket Form to help us learn more about your proposed idea.

Under review

Saw Wee Kee Map QR Code

Zack Donati 1 month ago in Customer Experience updated by Professor of Innovation 3 weeks ago 1

At the kiosks (3) at Saw Wee Kee or even on the trails, create a sign with a QR code for the SWK map. (Can even have "You are here" on it)

Could post these smaller signs on the posts of the kiosks, so we don't even have to waste space inside.


Birthday Event due to Covid-19

Michelle Rios 1 year ago in Customer Experience 0

Since the shelter in place has been in effect, I happened to notice (on FB) many children being bummed about not being able to celebrate their birthdays with friends due to Covid-19. Perhaps the Oswegoland Park District could hold a community birthday party to recognize all those children who weren’t really able to have a party during shelter in place. Clearly this would take place once deemed safe for larger gatherings.